Privacy Policy

Overview

Imagico ("we," "our," or "us") provides a storybook reader application that allows children and families to access personalized fairy tales. This Privacy Policy describes how we collect, use, and protect information when you use our mobile application and website.

Children's Privacy

COPPA Compliance

We are committed to protecting children's privacy and comply with the Children's Online Privacy Protection Act (COPPA).

• We do not knowingly collect personal information from children under 13 without verifiable parental consent
• We do not use behavioral advertising targeted at children
• We do not allow children to publicly post personal information
• Parents can review, delete, or refuse further collection of their child's information

Information We Collect from Children

When children use our app with parental permission, we may collect:

• Story Preferences: Character names, age, and story themes for personalization
• Usage Data: Which stories are read/listened to for improving content
• Technical Data: Device type and app version for technical support

Information We Collect

Personal Information

• Account Information: Email address, password (for parents/guardians only)
• Child Information: First name, age, gender (for story personalization)
• Payment Information: Processed by Stripe (we do not store payment details)

Automatically Collected Information

• Device Information: Operating system, app version, device type
• Usage Analytics: App interactions, story preferences, session duration
• Technical Data: IP address, crash reports, performance metrics

How We Use Information

Primary Uses

• Story Personalization: Creating age-appropriate, customized fairy tales
• Account Management: Providing access to your story library
• Customer Support: Responding to questions and technical issues
• Service Improvement: Enhancing app functionality and content quality

We Do NOT Use Information For

• Behavioral advertising to children
• Selling or sharing personal data with third parties for marketing
• Creating user profiles for advertising purposes
• Any purpose not disclosed in this policy

Content Safety & AI Moderation

• Real-time AI Content Filtering: All AI-generated stories undergo immediate safety screening before display, ensuring content is free from violence, adult themes, and inappropriate language.
• Multi-layer Safety Protocol: Advanced AI prompt engineering and safety guidelines prevent inappropriate content generation at the source.
• Automated Content Moderation: Our dedicated moderation system instantly detects and filters potentially harmful words and phrases from all text.
• Audio Safety Verification: Content undergoes additional verification before text-to-speech processing for enhanced audio narration safety.
• Child-Safe Standards: All filtering systems are specifically designed to meet COPPA compliance and child safety requirements.

Information Sharing

Third-Party Services

We work with trusted partners who help us provide our service:

• Supabase: Database and authentication services
• Stripe: Payment processing (they have their own privacy policy)
• Google/Amazon/LemonFox: Text-to-speech services for audio narration
• Cloud Storage: For storing audio files and images

Legal Requirements

We may disclose information when required by law or to protect our users' safety.

No Advertising Partners

We do not share information with advertising networks or data brokers.

Data Security

Protection Measures

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Limited access to personal information
• Industry-standard security practices

Data Retention

• Account information: Retained while account is active
• Child information: Deleted upon account deletion
• Usage data: Anonymized after 12 months
• Story content: Stored until user deletion

Parental Rights

Parent/Guardian Controls

Parents and guardians can:

• Review all information collected about their child
• Request deletion of their child's personal information
• Refuse further collection of their child's information
• Update or correct their child's information

How to Exercise Rights

Contact us at imagico.app@aol.com to:

• Access your child's information
• Delete your child's account and data
• Update preferences or information
• Ask questions about our privacy practices

International Users

Our services are primarily intended for users in the United States. If you access our service from other countries, your information may be transferred to and stored in the United States.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Sending an email to your registered address
• Posting a notice in the app
• Updating the "Last Updated" date above

Your continued use after changes indicates acceptance of the updated policy.

Contact Information